Shipping policy
Industrial Motor Warehouse are committed to delivering your purchases efficiently and reliably. We partner with some of the leading logistics providers in the UK, including FedEx, TNT, UPS, DHL and others, to ensure a smooth delivery experience.
Delivery Partners
FedEx: Known for their fast and reliable service, FedEx offers a range of delivery options including next-day and standard deliveries.
TNT: Specialising in express delivery, TNT provides timely and secure shipping for urgent orders.
UPS: Renowned for their parcel tracking technology, UPS ensures a transparent and convenient delivery process.
Other: We have a wide network of couriers and have many other partners to ensure we are always providing our customers with different options.
Delivery Options
Standard Delivery: Utilising services like TNT Express or FedEx, this option is ideal for urgent deliveries and usually ensures next business day delivery.
International Delivery: Typically takes 3-5 business days. It’s suitable for non-urgent orders and is the most cost-effective option.
Tracking Your Order
Upon despatch, you will receive a tracking number via email.
You can track your order on our website, or directly on the courier’s website using the provided tracking number.
International Shipping
We offer international shipping through our logistics partners. Shipping times and costs vary depending on the destination and the chosen courier service.
Delivery Charges
Charges depend on the size and weight of your order, the chosen delivery method, and the delivery location.
A detailed breakdown of delivery charges will be provided at checkout.
Important Information
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or logistical issues.
Please ensure accurate address details are provided to avoid delays.
If you are not available to receive your delivery, our couriers will leave a note with further instructions.
Contact and Support
For any delivery-related inquiries, please contact our Customer Service Team at info@industrialmotorwarehouse.com.
Special Instructions
If you have specific delivery instructions or requirements, please include these when placing your order.
Delivery Areas
While we strive to deliver everywhere, there may be locations within the UK and internationally where our logistics partners cannot reach. Please check with us if you are unsure about delivery to your location.